Due to the Novel Coronavirus's (COVID-19) second outbreak, restrictions on international transport, renewed domestic business, manufacturing, logistics shut downs and prioritizing the health and safety of our own staff there may be delays in our ability to maintain our average delivery times.
We ask for your patience as we continue to navigate our high order volume and do everything in our power to mitigate any shipping delays under the challenges we face while operating as safely as we can with respect to the containment of COVID-19.
The safety of our employees, partners, and customers matters most to us and we value each and every one of you. We love you all and hope you and your family stay safe and healthy during these trying times.
As always we have a 100% Customer Satisfaction Policy and will issue you a refund or a giftcard for your item if you are not entirely
For customer service the fastest and most efficient way of reaching us is via email at:
To check the status of your order you can use this page:
Here is our FAQ which will answer a majority of your questions: